Cookies Policy

Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device, remember certain information and support particular functions. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information that we hold about you and may therefore be treated as personal information under applicable privacy laws.

Cookies can be set by the website you are visiting, known as first-party cookies, or by another service provider operating on or through the website, known as third-party cookies. Cookies may remain on your device until they expire or are deleted. Some cookies are session cookies, which are removed when you close your browser. Other cookies are persistent cookies, which remain for a longer period or until you remove them.

Betzillo Casino may also use technologies that perform functions similar to cookies. These can include pixels, tags, local storage, software development kits and other identifiers. This policy applies to cookies and similar technologies where they are used for comparable purposes.

Why cookies matter

Cookies can help a website work reliably and securely. They may remember language or display preferences, keep a session active, help protect accounts, measure website performance and provide information about how visitors use different pages. Without some cookies, parts of the website may not operate correctly or some requested services may not be available.

The types of cookies used on the website may change over time as the website, its features and supporting services develop. In general, cookies and similar technologies may be used for the following purposes:

• Strictly necessary functions, including page navigation, account access, session management, security checks and fraud prevention.
• Preferences and functionality, such as remembering settings, language choices, display options or information entered during a visit.
• Performance and analytics, including understanding how visitors use the website, identifying technical issues and improving pages, features and usability.
• Security and compliance, including helping to detect unusual activity, protect the website and support responsible operation of gambling-related services.
• Advertising and measurement, where applicable, including measuring the effectiveness of campaigns, limiting repeated advertisements and understanding how visitors reach the website.
• Personalisation, where available and permitted, including presenting content or features that may be more relevant to a visitor's interests or previous interactions.

Some cookies may be used to support identity, age and account checks or to help maintain the integrity of the services. The use of these technologies does not remove the need for you to provide accurate information when requested or to comply with applicable account, verification and responsible gambling requirements.

We may receive information from service providers that place cookies or similar technologies on our behalf. These providers may help with website hosting, analytics, security, customer support, advertising, fraud prevention or other operational functions. Where third parties process information for us, they are expected to handle it in accordance with applicable contractual, privacy and security requirements.

Information that may be collected

Depending on the technology used and your settings, information may include your device type, browser type, operating system, approximate location, IP address, pages viewed, links selected, visit times, referring website, general interactions with the website and technical event information. Cookie information may also be associated with an account or session where necessary to provide a requested service, maintain security or meet legal and regulatory obligations.

We use this information for legitimate operational purposes, to provide and improve services, to protect users and the website, and where required or permitted by law. We do not use cookies to override account restrictions, self-exclusion arrangements or other responsible gambling controls.

Where required, the website may provide a cookie banner, preference tool or other notice that allows you to accept, reject or manage certain categories of cookies. Your available choices may depend on the type of device or browser you use, your location and the technologies operating on the website. Strictly necessary cookies may continue to operate because they are required to provide requested website functions, maintain security or remember your privacy choices.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies generally or receive a warning before a cookie is placed. Instructions differ between browsers and devices, so you should refer to the relevant browser or device provider for current guidance.

1. Open the privacy or settings menu in your browser.
2. Review the available cookie, site data or tracking options.
3. Choose whether to allow, block or delete cookies, either generally or for selected websites.
4. Close and reopen your browser if necessary, then revisit the website to confirm your selection.

If you delete or block cookies, some parts of the website may not function as intended. You may need to re-enter information, repeat your preferences or sign in again. Blocking cookies may also affect security checks, account access, website performance, content display and other features. Changes made in one browser or on one device may not apply to other browsers or devices.

Some third-party services may provide their own controls for managing cookies, advertising preferences or analytics. Those controls are operated by the relevant third party and may be subject to that provider's own privacy notice and terms. Betzillo Casino does not control all third-party settings or guarantee that every external control will remain available.

Consent and withdrawal

Where consent is required, you may withdraw or change your consent by using the available cookie preference tool or by adjusting your browser settings. Withdrawal of consent does not affect processing that occurred before withdrawal. It may also not affect cookies that are strictly necessary for the website or services to operate. If you choose not to provide consent for optional cookies, you can usually continue to browse the website, although certain features or personalised experiences may be limited.

Cookie information may be personal information where it can reasonably be connected with an individual or account. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and protected, as well as the rights and choices that may be available to you under applicable Australian privacy laws. It also explains how you can raise a privacy question or request where an appropriate process is available.

The website may contain links to other websites, applications or services. Those third parties may use cookies or similar technologies according to their own policies. This Cookies Policy does not apply to external websites that are not controlled by Betzillo Casino. You should review the privacy and cookie information provided by any third-party service before using it or providing information.

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on the website, and the date or other notice may be changed where appropriate. You should review this page from time to time so that you remain informed about how cookies and similar technologies are used.

Questions about cookies

If you have a question about this policy or the use of cookies on the website, please use the customer support or contact option made available on the Betzillo Casino website. Do not send sensitive account, payment or identity information through an unverified channel. We may need to confirm your identity before discussing information connected with an account or request.

By using the website after this policy has been updated, you acknowledge the revised information, subject to any consent requirements and choices presented to you. This policy is intended to explain cookie practices in clear, general terms and does not change any applicable terms, privacy obligations, responsible gambling arrangements or legal requirements.